Tuesday, January 16, 2018



I attended the Sunday 1:00 pm performance of the Wizard of Oz at the Opera House.I bought four tickets and attended with my daughter, a friend, and her daughter. The tickets were $119 and we were seated in the orchestra, row u, seats 105,106,107,108. We experienced two problems:

Handicapped seats were placed on both ends of our row. Both patrons were unable to stand once seated. This forced us to awkwardly crawl over an elderly lady to enter our seats and at intermission, even at the end of the show. Surely there must be a better solution?

Also, at intermission we went directly from our seats to the women's restroom. Nevertheless, my daughter and friend (who needed the facilities) were unable to do so in time. They missed two major musical scenes because of the long lines or lack of suitable women's restrooms. This is infuriating. After spending nearly $500 on tickets, I feel this is an unacceptable way to treat a patron. Especially a nine-year-old girl.

Many thanks for your attention,

Janet Kelley

No comments: